Returns & Refunds
YOUR FASHION MARKETPLACE'S EASY 30-DAY RETURN POLICY
If you’re not completely satisfied with your purchase, you can return your eligible items by mail within 15 days of the original ship date.
To confirm whether your item is returnable, check your invoice, email confirmation or "Orders" page.
- Items must be returned within 15 days
- Apparel, footwear, and accessories (bags, sunglasses, leather goods, jewelry and watches) may be returned unless the item is marked Clearance or Final Sale or Non-Returnable
- Returns received after the 15-day return period are accepted at our discretion. Late returns that are accepted will be subject to a partial refund of 50% of their original sale prices. This will appear on your orders page as ‘late-return fee’
- Items must be returned in their original packaging, including hangers, hang tags, dust bags, eyewear cases, shoe boxes and gift boxes when applicable
- Items must not be worn, altered or damaged
- Beauty items are final sale
- Please note, we reserve the right to refuse or limit quantities to anyone we believe may be purchasing items for resale. Sales to anyone management believes to be a reseller or bulk purchaser are final, and no exchanges or returns will be granted
Eligible returns will be credited to your original form of payment. or a gift card (gift cards cannot be redeemed for cash unless required by law).